When planning assessments, it is important to look at ways that we can collect evidence to show how we came to a determination regarding competency. And assessments often call on this to assess skills and attributes which are regarded as soft skills, and sometimes these can be very hard to assess.
Also, photos of the results of practical tasks, whilst give a visual, do not give absolute evidence that the work was that of the subject.
We need to provide fair, flexible, valid, reliable and sufficient assessments. We are not assessing the workplace or the environment but a subject’s ability to fulfil.
There are the usual Q&A, Projects, Practicals with checklists but there are new ways that are acceptable by RTO’s and auditors.
The ways of capturing evidence is enhanced by the simple smart phone that allow for
- Recording of conversations (either on phone or in groups)
And programs that allow for screen sharing and screen recording.
Some apps that can be used are Voice Memo – you can use this to record conversations regarding demonstrating competency. Make sure that your subject identifies themselves, you identify yourself and record the date, time and location and that the subject acknowledges that this is being recorded for the purpose of assessment. Email it to yourself and it can be uploaded as evidence.
TapeACall app gives the ability to record a phone call – it could be that the conversation is happening by phone. This can also be used as evidence of training and learning. As above, Make sure that your subject identifies themselves, you identify yourself and record the date, time and location and that the subject acknowledges that this is being recorded for whatever purpose you are using. And this can be saved as a file and uploaded as evidence.
Video – be it a camera on a tripod or on smart phone. This is good for practical skills. Make sure that the video has good audio and the subject identifies themselves, you identify yourself and record the date, time and location and that the subject acknowledges that this is being recorded.
Useloom – records what is happening on the screen. So if a subject is asked to do a mail merge or a excel formulae or similar they can use this program which will record the audio (they can talk you through that they are doing) and it also records what they are doing on the screen. Again, identifying measures as above need to be adopted.
The humble Dictaphone can be left in group discussions where participants know that it is being recorded. This can garner many soft skills evidence of competence or incompetence.
Natasha Brown operates Criterion Training and is passionate about training providing transformational skills and behaviours for participants in both work and in life!